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Information technology (IT) professionals don't always get the best rap. Employees grumble about the help desk, how IT workers think they're so smart - heck, "IT nerd" is even a searchable phrase on the Internet.
Cut these folks some slack. Pause for a second to imagine the number of phone calls and e-mails IT probably gets per day - whining that this isn't working and neither is that. Consider their responsibility for keeping databases, phone lines, computers and security programs for entire companies up and running. And you really want to nag them for being smart?.. Read More
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